Turn Around Times

Our office strives to provide you will the best care we can, in a timely and cost-effective manner with every effort to minimize waiting time. We will return your call as quickly as possible, take adequate time to understand the conditions, and arrange for referrals and testing. Please understand that some matters take time to review and discuss with providers so please allow us time for this.

Normal Response Time follows:

  • Patient Phone Calls- calls after 3 PM may not be returned same day. 24 hours depending on issue.
  • Refills- 24 to 48 hours
  • Results- 24 to 48 hours once provider has received and signed off.
  • Referral- 48 hours or depending on urgency of referral.

These policies help the office provide quality care to our valued patients.
If you have any questions or need clarification of any of the above policies, please feel free to contact us.


I agree to abide by the policies of the office and understand that if I do not, I may be asked to seek care elsewhere.

Acknowledgement Signature Required on Demographic Form.

East Lincoln Family Health Professionals, PC. RESERVES THE RIGHT TO CHANGE AND/OR MODIFY THE INFORMATION ON THIS SITE AT ANY TIME.

Same Day Services Available!